Lincoln Annuity issues

dmurad53
dmurad53 Quicken Mac Other Member ✭✭✭
edited November 2024 in Errors and Troubleshooting (Mac)

Quicken support has indicated that the issue with connecting to Lincoln annuity has been resolve - farthest from the truth. The balance in my account after connecting with Quicken still shows $0. NOT RESOLVED !

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @dmurad53,

    If you are still experiencing this issue after the Alert was marked resolved, then you will need to reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Dstall
    Dstall Quicken Mac Subscription Member
    edited October 2024

    I agree it's still not working. Tried setting them up brand new. It seems to find them with the correct dollar amount, but when it creates the accounts no dollar amount shows up along with no transactions. I forgot to say that this is on the Mac Quicken Classic Ver. 7.9.1

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Dstall,

    Thank you for joining this thread.

    I suggest using the instructions previously provided by @Quicken Anja to contact Quicken Support directly.

    Thanks!

    -Quicken Jasmine

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This discussion has been closed.

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