Edward Jones account only downloads once

mvitulli
mvitulli Member ✭✭
edited November 9 in Download, Add/Update Accounts (Mac)

Any other Mac users having trouble downloading Edward Jones transactions. I connect my account after going to the Edward Jones webpage and putting in my login info. Quicken connects to my account one time. The next time I update my accounts Quicken says it can't connect to Edward Jones. This has been happening for several months. Anyone figure out how to get around this?

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @mvitulli,

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

    Thanks!

    -Quicken Jasmine

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