I try and download transaction from Desert Financial Credit Union.

jrzcell
jrzcell Quicken Windows 2017 Member ✭✭

All I ever get is the error "Quicken is currently unable to verify the finacial Institution information from this download. Please try again later". all the other finacial Institutions I deal with have no issues downloading. If I do it in csv format I have no issues.

What is so different from all the other compared to Desert Finacial Credit Union?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @jrzcell,

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @jrzcell,

    Are you still requiring assistance?

    Let me know!

    -Quicken Jasmine

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  • jrzcell
    jrzcell Quicken Windows 2017 Member ✭✭

    Yes I am stil in need of help. I have sent into DFCU Tech support for help and to date I have not heard from them in the past month.