Error during sync

redteampython
redteampython Quicken Windows Subscription Member ✭✭
edited December 12 in Registers & Transactions (Windows)

I am getting an error during One Step: "This transaction was created as a transfer from a split transaction. In order to change it. you must go to the source transaction by using 'Go To matching transfer' from the Edit button." Problem is, it doesn't tell me which transaction it is referring to. How do I locate this issue so I can resolve it?

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @redteampython,

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @redteampython,

    Are you still requiring assistance?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • redteampython
    redteampython Quicken Windows Subscription Member ✭✭

    sorry… it has been a bit since I reconciled. yes, I got the message today. next time it pops up i'llI'll screenshot it. but the message is exactly as I quoted in my initial post.

  • redteampython
    redteampython Quicken Windows Subscription Member ✭✭
    image.png

    It was still on the screen when I switched back.

  • redteampython
    redteampython Quicken Windows Subscription Member ✭✭

    I received the same error today.

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