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CC-511 connecting to Health Equity

irasend1

Unable to connect to Health Equity for the last 2 days. Getting a CC-511 error.

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Comments

Quicken Anja

Hello @irasend1,

Based on the error you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.

Matthew42

I'm experiencing the same thing.

EDIT: Updating just the HealthEquity account succeeded where the OneStepUpdate on the batch failed. This is similar to an issue experienced earlier this year with Discover Bank.

irasend1

Seems to have fixed itself.

Quicken Jasmine

Hello @irasend1,

Thank you for coming back to update us!

Hi @Matthew42,

Are you still experiencing this issue?

Let me know!

Matthew42

@Quicken Jasmine

Thanks for following up; the issue has gone away for me as well.