No notification when online backup starts/finishes

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This discussion was created from comments split from:

Online backup starts but does not finish?

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Allan Richardson,

    To assist with this, I checked on our end and can see your online backups have been successfully completing 30 October through 1 November.

    The notifications when online backup starts and finishes are Windows notifications. If you're not seeing them, you may want to check your Windows notification center to verify if you're allowing Quicken to send you notifications. In Windows 10 & 11, you can access notification settings by going to Start > Settings  > System  > Notifications.

    Was the error message on closing Quicken a one time occurrence, or does it happen every time you sync to the cloud and close Quicken? If this issue is still happening, would you please post a screenshot of the exact error message you're seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    I hope this helps!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Allan Richardson,

    I haven't heard back from you in a while. Do you still require assistance?

    Thank you!

    Quicken Kristina

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This discussion has been closed.