For the last week or two when I enter an online bill pay I receive a message from Q that says "Error reading transaction". As far as I can tell it has no effect on the transaction, all the bills are being paid. Any ideas?
Thanks
dj
Hello @DonJames,
To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.
Validate:
If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.
Super Validate:
I hope this helps!
If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.
Thanks!
Hi Jasmine,
I will post a screen shot the next time it happens but it is pretty simple. Typical Windows error message box containing a white X in a red circle and the words "Error reading transaction". Nothing else, no codes no explanations.
OK, here is the message:
Validating seems to have done the trick. Thanks for your help.
