No matter what I do I cannot get one step uppdate or even individual account updates to work and when I check Task Manager Quicken is not responding. Also goes not responsive when I attempt to add new account
Hello @Michael Manfredo,
To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.
Validate:
If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.
Super Validate:
I hope this helps!
Quicken Jasmine,
I am having the same problem and have run "super validate" as instructed and still One step update or any update other than exporting from the bank or brokerage account, leaves Quicken "hung and no response". What's next? Restore from an earlier Back-up and try not to break it?
Hello @stevenblomquist,
If the Validate/Super Validate did not correct the issue, then restoring a backup from before the issue started (if possible) is usually the next step.
When did this issue start? Did it coincide with an update or a program/computer crash? Do you use a VPN, firewall, or anti-virus? If so, you may want to try pausing it, just in case the freeze/hang during One Step Update is being caused by a communication issue. Do you keep your Quicken file directly on your local hard drive? If not, please try moving it to your local hard drive and check if that helps. Is it synced with any cloud service, such as OneDrive, iCloud, or Dropbox? If it is, try pausing the sync prior to running One Step Update.
I look forward to your reply!
I haven't heard from you in a while. Do you still require assistance?
Thank you!
