Primerica not connecting

mcwsky09
mcwsky09 Quicken Mac Other Member
in Download, Add/Update Accounts (Mac)

Is anyone else having an issue with Primerica accounts not working for the past 6 months or more? I have tried a number of things such as different passwords with or without specific special characters and I just get an error asking if I mistyped my credentials.

I know it used to work - and then stopped. I have tried reconnecting etc and nothing seems to work. I have used the report errors function a couple of times.

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @mcwsky09,

    Aside from the error message you receive, does there happen to be any specific error code assiociated with the message that you can provide us with here, please?

    Check back and let us know!

    -Quicken Anja
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