EQ Bank FDP-106 (CC-506)

It's been almost a month since the last update on this ongoing issue. Could someone please provide an update? This is my primary banking provider and Quicken is pretty much useless while this issue persists.

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @toronto.cooper,

    Please refer to this Community Alert for any and all available information and updates as they become available. We do not have any further details available beyond what has already been posted and/or will be posted within the Alert.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @toronto.cooper,

    Please refer to this Community Alert for any and all available information and updates as they become available. We do not have any further details available beyond what has already been posted and/or will be posted within the Alert.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • blue owl
    blue owl Member ✭✭

    At the bottom of that link it says it is "This discussion is closed", but I still cannot download same errors. So why is that post closed, if the issue is not resolved?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @blue owl,

    Appreciate you pointing this out!

    It should not be closed, so I went ahead and reopened it. However, please be aware that our Alert posts are not open for public comments regardless and can only be commented on by moderators and admins as these posts are meant to be informative only and give us the ability to provide updates as they become available without our comments getting lost.

    Hope this helps!

    -Quicken Anja
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  • Tayls77
    Tayls77 Quicken Canada Other Member ✭✭
    edited November 29

    Sure be nice if this was resolved in a timely manner, been several months and its a [Removed - Language] updating the 6 accounts I have there manually.

  • blue owl
    blue owl Member ✭✭

    The main case is closed due to low activity. What does that mean?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @blue owl,

    It just means we have less people reporting about the issue so only the Alert was closed. However, the main ticket (CTP-11120) is still open and being worked on. The Alert will simply not receive updates until the issue is resolved and/or the ticket is closed.

    Hope this helps!

    -Quicken Anja
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