Quicken Community Notification access, "You don't have permission to do that." Say what?!?

spratleywa
spratleywa Quicken Windows Subscription Member ✭✭✭
edited November 19 in Questions about using the Community?

After logging in and choosing to read one of my notifications, I'm taken to a "You don't have permission to do that.", permission problem page. Hunh?!?

Screenshot_19-11-2024_182642_community.quicken.com.jpeg

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Comments

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Flagged for a moderator to check out.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @spratleywa,

    The most likely reason you would see that message is if the notification leads to a post that has been moved someplace you can't access. Typically that happens if the post you're trying to see has been archived.

    To verify what did happen, could you please provide more information about the notification you were trying to view? What is the name of the discussion it links to?

    Thank you!

    Quicken Kristina

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  • spratleywa
    spratleywa Quicken Windows Subscription Member ✭✭✭

    @Quicken KristinaYour feedback that the notification leads to a post that has been moved makes sense. However, I recommend Quicken support figure out a different response when users click notifications to posts that have been moved.

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