Home Depot getting CC-503 error

rpixley

I'm unable to get Quicken to work with My Home Depot Credit card. While I'm aware of Ticket 11290417, that refers to error CC-502. But the error I'm receiving is CC-503. I had the same problem for awhile with my Best But credit card, but now that's working. Both appear to be run by Citicard/bank, but trying those options doesn't work either. I contacted Citicard, and they have no idea what Quicken is, and they say everything is fine there and I should contact Quicken. I contact quicken, and they say everything is fine there and I should contact Home Depot and Citicard. (This tells a lot about the quality of their customer support.) What is taking so long? Is the ticket mentioned still open?