Error OL-232-A After Refreshing Expired Interactive Brokers Token

cfo175

Hello, I was recently updating my Interactive Brokers account in Quicken and received at first an OL-220-A error. I checked my Interactive Brokers account and the token was expired. I refreshed the token and followed the general steps to deactivate/reactive online services for Interactive Brokers using the new token. That results in the OL-232-A error.

I previously requested a Quicken enhancement for a token update button in the below thread, but that seems to have been to no avail.

Token Update Button — Quicken

Any suggestions would be appreciated.

Quicken Kristina

Hello @cfo175,

If you haven't already done so, I recommend troubleshooting the OL-232 error by following the steps in the article on that error message linked below:

https://www.quicken.com/support/error-when-using-online-services-ol-231-ol-232-or-ol-235/

Please let me know how it goes!

cfo175

Kristina:

I had planned on trying your suggestion. However, it seems once one deactivates online services that is no longer possible. After I deactivated Interactive Brokers it was no longer included under the pull-down pick list for institutions in the Online Center tool. Perhaps that is another possible enhancement request :)

Anyway, I attempted to reconnect my Interactive Brokers account again using the same connect info that previously failed and this time it worked. Not sure why, perhaps something reset overnight.

Thanks again.

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear that you were able to reconnect your account.

I you need further assistance, please feel free to reach out!