Unable to connect with AssetMark eWealthmanager
I have read a number of issues people are having trying to connect with AssetMark's eWeatlhmanager website. It appears to be a problem for all the Quicken platforms. The last I saw for the MAC product was in March of this year. The discussion was closed with no listed resolution. Can I ask if it's still an issue for most and if there is anything in the works to remedy. The error is Care Code FDP-105 Details: FI_WEBSITE_UNAVAILABLE.
Answers
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Hello @DougHoegh,
We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.
Please let me know once you have done so! Thank you.
-Quicken Jasmine
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Report a problem completed. Thanks
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Hello @DougHoegh,
Thanks!
-Quicken Jasmine
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Hello @DougHoegh,
This issue has been reported for further investigation. There is no current ETA, however, I will come back and update this thread with further information once it is received.
Thanks!
(CBT-490)
-Quicken Jasmine
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thenks
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