Updating accounts

System
System Member admin
edited 10:59AM in Errors and Troubleshooting (Quicken LifeHub)

This discussion was created from comments split from: Quicken Connection to Lifehub.

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  • cpcollins54
    cpcollins54 Quicken Windows Subscription Member ✭✭

    Sorry, but we were unable to make your changes.

    When trying to disconnect Simplifi update but keep all items I get the error message above. Simplifi is still live and updating as of this writing.

  • cpcollins54
    cpcollins54 Quicken Windows Subscription Member ✭✭

    However I just noticed that I can disconnect individual accounts one by one which gets the job done but does not fix the first problem.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @cpcollins54,

    It would be better suited for you to reach out to Simplifi's Community directly with your concerns. Please click here to be redirected to Simplifi's Community.

    Thanks!

    -Quicken Jasmine

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  • cpcollins54
    cpcollins54 Quicken Windows Subscription Member ✭✭
    edited 10:56AM

    Sorry … this is a LifeHub issue. Inside LifeHub you cannot disconnect as I described. It gives an error message.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @cpcollins54,

    Thank you for the clarification.

    If you don’t mind, could you please provide screenshots of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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