Getting Care Code FDP-109 when attempting to connect to PayPal accounts

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martydew
martydew Quicken Mac Subscription Member
edited January 25 in Download, Add/Update Accounts (Mac)
Quicken Paypal error.jpg

Previously, I could connect and download transactions in my PayPal accounts to quicken (mac). For the last several months I've been getting this FDP-109 error. What do I need to do to connect Quicken to PayPal?

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @martydew,

    If you haven't already, please take a moment to review and follow this error-specific support article regarding error FDP-109.

    As stated in the article, typically this error occurs when the financial institution requires you to change your password.

    Also, while the error code you are receiving is different, please be aware that we do currently have two open Alerts on PayPal which you can review here and here.

    Hope this helps!

    -Quicken Anja
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