Recently, all of a sudden, I am having terrible performance issues with Quicken. Start-up and shut-down is painfully slow. While in Quicken, even a simple account register switch action takes over 15 seconds. Quick fill is also very slow to populate.
I've already tried every possible "solution", e.g., perform database validation/rebuild, uninstall/reinstall Quicken, etc. No improvement. I notice that this seems to be a common issue, but I haven't seen any solutions.
Today I ran a Windows Performance Monitor Trace on the Quicken process qw.exe. All I traced was a simple Quicken account register switch operation. I ran this test on 2 different machines, the "slow" one, and another machine, using the same database, on a machine that had good response (the "fast" one). My first observation was that both traces recorded 10s of thousands of operations for this simple action, many of which were related to Quicken file access. The second observation was the the duration of these operations was different by orders of magnitude!
I downloaded the operations traces to an Excel file and created 2 Pivot tables - one for the slow and one for the fast system. Each pivot contains the Operation, Count, Total Duration, and Average Duration. Each is also sorted from Operation with the highest Total Duration to slowest. At first I thought that there are file caching issues on the slow machine, perhaps caused by Windows or lack of physical RAM. But the slow machine has 16GB and the fast machine has 8GB! Not only that, but the "fast" machine has more operations than the slow one!
The 2 pivots are pasted below.
QUICKEN ENGINEERS - PLEASE TAKE A LOOK AT THE DIFFERENCES! WHAT IS GOING ON HERE?
The "Slow" machine pivot:
The "Fast" machine pivot:
