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Dreaded Quicken Classic Blank Screen

casadeblakester

Opened quicken, logged out of my account because I couldnt add a new account for online downloads. Went to re-open and goes to the dreaded blank / white troubleshhoting screen.

I have read and tried everything to get my quicken to work. Reinstalled quicken, system restore, patch, edge, validate, super validate, new file. you name it, I have tried it and nothing helps.

Anyone know a sure fire way to get quicken back up and running?

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Comments

Quicken Anja

Hello @casadeblakester,

We apologize for any trouble this issue is causing you!

If you don't mind, could provide screenshots of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

casadeblakester

screenshot.

RalphC

Pull down the File menu and select a data file.

Quicken Anja

Thank you for providing the screenshot.

I know you mentioned that you have already tried uninstalling/reinstalling Quicken, however, please try doing so once more. Except, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files).

After you have deleted this folder, go ahead and try reinstalling.

Let us know how it goes!

casadeblakester

https://community.quicken.com/discussion/comment/20469822#Comment_20469822

Nothing works. new file, old file, validated file. I know my way around computers very well. I get a glimse of my original file, but then right back to the blank white screen. I am to now assume, after reading all the info online. I am no longer able to use quicken.

RalphC

What's the full path to your data file(s)?

casadeblakester

Ditched Quicken after 30 years because the support and product is so bad now. [Removed - 3rd Party Software]