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Quicken support has stopped responding to my unresolved Ticket ID: 11282264

RNALowe

Over a period of two months I have sent three emails with attached documentation replying to customersupport2@quicken.com and have received no reply. How do I get Quicken Support to respond?

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Bill Payments

Windows

Comments

NotACPA

They don't. If they need more info, they'll contact you.

Quicken Kristina

Hello @RNALowe,

The ticket number you provided is not an escalated ticket. They sent you an email to notify you of the status of the online biller issue you reported, but your replies are going to an inbox that is not monitored, which is why you have not received a response.

If you require a response from Quicken Support, please contact them by phone or by chat. Support's contact information can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Chat support is available 5:00 am PT to 5:00 pm PT, 7 days a week.

I apologize that I could not be of more assistance!