Vanguard OL-304-B happening for last three days

davidsh
davidsh Quicken Windows Subscription Member ✭✭
edited 6:09AM in Errors and Troubleshooting (Windows)

Quicken Classic for Windows here. I've been getting an OL-304-B error on my Vanguard accounts for the last three days. I have not closed any accounts. It previously worked fine. The error message tells me to contact technical support. Whose support do I contact? What do I do to resolve this?

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited 6:14AM

    Hello @davidsh,

    I apologize that you are experiencing this error, and understand how this can be frustrating.

    First, could you please provide a screenshot of the error code and message you are receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Also, have you reviewed and followed the error-specific guidance found in this support article regarding error OL-304? What was the outcome after doing so?

    Check back and let us know! Thank you.

    -Quicken Anja
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