CC-503 on seven accounts

AnnieOne
AnnieOne Quicken Windows Subscription Member ✭✭✭

On January 13th (poor choice of days) I bought a new computer and moved Quicken. Now I have seven accounts that won't attach, four of them credit cards (2 Mastercard, Amex, Visa) and three of them bank accounts, but all with a CC-503 error message. I've been able to log online with every one of them using the same credentials CC-503 says are errors. I've used Quicken for over 20 years and know and have tried all the workarounds, resetting my cloud data, deleting my cloud account, signing out and back in, then re-adding my cloud account, plus three super validations. I've also checked the password vault and none of the logins are there. I'm at a loss as to what to try next. Please help before I pull every last hair out of my head.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @AnnieOne,

    Are these accounts with the same financial institution? If so, which financial institution? To clarify, this issue began after moving your Quicken file to your new computer?

    Let me know!

    -Quicken Jasmine

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  • AnnieOne
    AnnieOne Quicken Windows Subscription Member ✭✭✭

    No. All seven accounts are different. Yes, the drama began after moving the file to my new computer and not realizing it was still open on the old one, as I was using one monitor and going back and forth to the computer I was currently on. Lesson learned, by the way. Rather than try to cope with the "combined file", I restored my original file from an earlier backup. Most of it works as it should. May I also add, the original file was screwy on my Mobile App a week ago and not connecting with some of my accounts.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @AnnieOne,

    Thank you for providing more information. Which financial institutions are you experiencing this error with?

    Let me know!

    -Quicken Jasmine

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  • AnnieOne
    AnnieOne Quicken Windows Subscription Member ✭✭✭

    America First Credit Union - 2 accounts, CIT Bank, credit cards: LL Bean, Macy's, Verizon, and Military Star.