Downloading Data from DCU (Digital Federal Credit Union) - Mac

ishiver

As of yesterday, Tuesday January 15, I am getting error 112 that says "It appears this account is at a bank that no longer supports downloading. You can resolve this by disconnecting to make this a manual account or set up the account at a new bank".

No communication from Quicken or the credit union on this change (and I'm still waiting to hear back from the CU on whether this is true). Is this happening with any others?

Quicken Anja

Hello @ishiver,

I understand how frustrating this issue can be.

We have not received any official notice from Digital Federal Credit Union that they have chosen to discontinue Online Connectivity support with Quicken.

If you don't mind, could you please provide a screenshot of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Also, I took the liberty of checking your account here internally. I notice that you are still running version 7.10.1. So to start with, I do recommend updating your Quicken program to the latest 8.0.0 version by navigating to Quicken > Check for updates.

Additionally, I can see that you are receiving an FDP-185 error internally for this financial institution. Typically this error occurs when your financial institution has added a new security feature that requires your attention before your account can be updated. This could be a new verification step that needs to be completed on the financial institution's website. Please refer to this support article for guidance and more information.

Thank you!