Quicken is not recognizing cash in my Schwab accounts when reconciling

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I am using the current quicken on a Mac mini. Reconcile suddenly does not work because it does not recognize any of the cash in the account. I am aware of the issues with the Schwab value advantage fund and cash in Schwab, but that is not the problem here. In fact, reconcile is recognizing the money in the Schwab value advantage fund, but not any of the money that is in cash. The total value of the account on reconcile, if I click use online balance, does not include any of the money in cash. Is anybody or does anybody have any ideas how to fix it? Thank you.

Comments

  • Quicken Mac Subscription Moderator mod

    Hello @pamela77,

    When did this issue begin to occur? After a recent update? Are you receiving any error codes or messages?

    Let me know!

    -Quicken Jasmine

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  • Quicken Mac Subscription SuperUser, Mac Beta Beta

    @pamela77 What if instead of using online balance, you reconcile to statement balance? (Even if you're doing this between statements, it just allows you to enter the cash balance shown when you log into your brokerage account.)

    Quicken Mac Subscription • Quicken user since 1993
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