nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Transfer Detection turned off, but rogue transactions are creeping in

idkidk

I am trying to reconcile my bank statement and the balance when the statement ends is off because I have random transactions from another account as "transferred". I turned off transfer detection in Quicken, but it's still doing this. Why is this happening if I turn off transfer detection? It seems the feature is still working. I have no idea why Quicken sees a transaction as transferred when the account I'm looking at doesn't have that transaction value.

I have turned off memorizing, auto detection, etc all off because I'm sick of this happening. I'm just trying to get my transaction lines to come down from BofA without any alterations.

https://community.quicken.com/discussion/comment/20350739

Find more posts tagged with

Reconcile

Windows

Comments

idkidk

Do you know how long it takes to match transactions in Quicken versus 12 pages of transactions on my bank statement? This is a terrible Bug in Quicken and completely unacceptable. I have to hunt these down every month even though I've turned off everything related to transfers, memorizing transactions, auto-categorization, etc.

Quicken Anja

Hello @idkidk,

I apologize for the frustration this issue is causing you!

When did this issue first occur? Were there any changes to your setup around that time, such as installing a new Quicken update? Could you clarify which accounts are affected? Is this issue limited to specific accounts, or does it occur across all your accounts? Are the "random transactions" consistently linked to the same account, or do they vary each month?
Do these "transferred" transactions share specific amounts, categories, or other details that could help identify a pattern?

If possible, please include screenshots to show examples as this would also be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Additionally, could you let us know where your data file is stored? Is it saved in a folder on your local hard drive (C: drive) or in a cloud-based/external drive (e.g., OneDrive, Dropbox, USB, etc.)?

Please check back and let us know! Thank you.

idkidk

It's with Bank of America accounts, and the amounts don't match up. If I'm paying for a credit card, it should be credited to my checking account. While it does that, it also appears in a different BofA checking account as a transfer. I turned off auto-categorization and memory payees, but it randomly appears and is annoying. I figured it out by removing the categorization on the wrong account and then cutting and pasting it to the correct account. As convenient as Quicken is, I will look for other products that aren't buggy, likely open source. This is taking too much of my time, and that's more important to me. I don't care about the subscription price. I've lost countless hours trying to make this all work. Even if an open-source product takes more time to import transactions manually, it can't cause this much waste of time and frustration to get balances to match. Why do accounts transfer to other accounts when turned off, and why is it memorizing payees when I have them turned off? Intuit spends way too much on Super Bowl ads and beast games but doesn't seem to dedicate the resources necessary to deliver a working product.

UKR

About Transaction download problems with matching and adding new transactions correctly

First please ensure that all optional settings in Quicken pertaining to recall, memorization, automatic categorization and renaming of payee names are enabled as needed. You find those settings in Edit / Preferences / Data Entry & Quickfill and Downloaded Transactions. Additional settings for the detection and processing of transfer transactions can be found in Edit / Preferences / Transfer detection.

Are you automatically accepting downloaded transactions into your registers?
If you are relying on Quicken to "automagically" fill your account registers from downloaded transactions, you may run into problems. Despite all efforts by the Quicken programmers, the "Autopilot" (that's my name for the part of the Quicken program which processes downloaded transactions and converts them into new register transactions) is not infallible. For that process to work 100% of the time one would need a crystal ball because the information downloaded from the banks often is just too terse and cryptic.
You should, at least for a while, turn off the "automatically accept downloaded transactions into registers" setting to gain better control over what is downloaded and what to do with it. Click on and review each downloaded transaction, make changes if necessary (e.g., to get a payee name = "Starbucks" instead of "POS TRANS 070124 STARBU", "POS TRANS 070224 STARBU", "POS TRANS 070324 STARBU" or to assign a category) before you click to accept each transaction.
Any changes you make to downloaded Payee Names are remembered in Renaming Rules.
Any other changes you make (add/change Category or Memo text) are remembered in the Memorized Payee List.
Next time the same transaction for this Payee comes along, Quicken should remember and give you a better new register transaction.
Paper checks you write should be recorded in Quicken when you write the check (and BEFORE you download transactions which might contain the cleared check). That gives you a register transaction with correct check number, payee name and category. No matter what information is downloaded from the bank, you already have a correct register transaction which the downloaded data cannot mess up.

If you have issues with transfer transactions not being generated correctly:
For best results manually enter transfer transactions into your register BEFORE you download transactions from the bank which contain the transfer confirmations. For recurring transfers use scheduled reminders and enter them a day or two before the due date.
Be sure to use distinct Payee Names for each transfer / credit card payment to avoid confusing Quicken - memorized payee entries.
That takes the guesswork out of the Autopilot's process. Because a correctly entered transfer transaction already exists in your account registers, the Autopilot should just match the downloaded transfer transaction to the existing one in both accounts.

Where are the "Auto-accept downloaded transaction" settings?
There are two places where this is controlled in Quicken for Windows:

Globally, for all accounts, in Edit / Preferences / Downloaded Transactions
For each account individually, the global setting can be overridden from the Edit Account Details screen, Online Services Tab. Look for blue text "Automatic Entry is: ON / OFF". Click the text to change the setting.