ONGOING 2/14/25 Thrivent Financial - $0 Balance

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited February 15 in Alerts, Online Banking & Known Product Issues

We have identified that users with Thrivent Financial are receiving a $0 balance for investment accounts in Quicken for Mac & Quicken for Windows.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket# 11553220)

Quicken Kristina

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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    UPDATE 2/7/25

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Janean

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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    ONGOING 2/14/25

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Janean

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