why am I unable to have Quicken automatically download transactions? When I try to setup online access it sends me to Synchrony website and not PayPal
Hello @Francis,
We appreciate you bringing this to our attention, that sounds frustrating!
I took the liberty of reviewing your account, however, internally I am showing a connection with PayPal.
Do you mind sharing a screenshot of what you're seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
Thank you!
Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.