Quicken Classic for Win - OL-295-A Errors at Vanguard

DisplacedHoosier

Not able to connect to Vanguard on any of my accounts. I see a pinned post referomg to Quicken for Mac, but this seems to be occuring on PC as well. On latest version of Quicken (R61.20). Issue started today (2/20/25).

Quicken Anja

Hello All,

This is now considered a known issue, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.

Boatnmaniac

Vanguard has blocked all direct connect connections while they fix an issue with it. This affects all financial softwares that use Direct Connect to download transactions. See this Alert: UPDATE 2/25/25 Vanguard OL-295-A and Error 16503.

In addition, you might want to read through and bookmark this discussion thread on regarding this issue: Re: Quicken Classic for Win - OL-295-A Errors at Vanguard.

There is a way you can download transactions: Use the Web Connect method. WC is where you log into your online account and then manually download and import your transactions from there. There are a few posts in that thread confirming that this works and some of them provide some tips on how to successfully use WC with Vanguard.

Does this answer your question?

Boatnmaniac

https://community.quicken.com/discussion/comment/20480009#Comment_20480009

I think others have said you need deactivate your Vanguard account(s) and then do Add Account selecting direct connect as the connection option. To do this, type in Vanguard in Add Account. Then click on Advanced Options…NOT on Next.

Then click on Direct Connect and then on Next. Follow the prompts to complete the setup of DC, making sure to Link the downloaded data to the correct Vanguard account(s) already in Quicken.

Jim_Harman

I realize there has been a lot of incomplete and sometimes conflicting information about reconnecting Vanguard accounts in Complete mode. Here is an attempt to summarize the steps. Some of these steps may not be necessary in every case, but I want to cover as many bases as possible. Please follow these steps exactly, do not take any alternate paths or shortcuts.

1. Back up your data file in case something goes wrong.
2. Go to Edit > Preferences > Investments and make sure the "Default to Simple investing for new accounts" box is not checked.
3. Go to Edit > Preferences > Downloaded transactions and un-check the "Automatically add to investment transaction lists" box. This will give you a chance to review any new transactions to make sure there are no duplicates and the transactions are going to the correct accounts.
4. Make sure you know the Vanguard account numbers for all the accounts you need to reconnect and the corresponding names in Quicken.
5. Go to each problem account and click on the gear at the top right. Select Edit account details and then the Online Services tab. If it says the account is set up for transaction download, click on Deactivate. DO NOT CLICK ON "SET UP NOW" AFTER DEACTIVATING, YOU MUST GO THROUGH THE FOLLOWING STEPS.
6. Go to the General tab and now you should be able to select Complete mode. Select that.
7. At the top of the Accounts bar, usually on the left side of your screen, where all of your accounts are listed, click on the plus sign. This should open the Add account window. Don't worry, you will not be adding any accounts, you will be linking your current Vanguard accounts in Quicken to the corresponding online accounts
8. Enter Vanguard and you should see the Vanguard logo on the right. Below the logo, click on Advanced options. Read the permission screen about Quicken and Intuit and click on Continue.
9. Under How should Quicken connect, select Direct Connect. Click on Next.
10. Provide your Vanguard username and password, and check the Save to Password Vault if that is how you normally operate. Click on Next.
11. You will see a list of all your Vanguard accounts. Any accounts that are already connected will be marked Don't add to Quicken. Accounts that you can connect will have entry boxes. For your existing problem accounts DO NOT SELECT THE DEFAULT OF ADD TO QUICKEN. Instead, select Link to existing account and select the Quicken account to use. Do not guess here. If you don't know which account to select or there are Vanguard accounts that you don't want to track, select Don't add to Quicken and only do the accounts you are sure of. You can pick up at step 7 later and reconnect any other accounts.
12. Click on Cancel if you are confused at this point and your accounts will not be re-linked. If you are satisfied, click on Done and your accounts should be set.
13. Check to make sure any downloaded transactions are going to the correct accounts.

If there are problems, restore the backup file you saved and you will be back to where you started.

Please let us know if this works for you.

markberlind

Vanguard is not connecting to my Quicken (for any of my 6 accounts) using Direct Connect. The error code is OL-304-A. What is going on and how can this issue be resolved?

rjgrichmond

Same issue for me. Thanks for posting

khg

Ditto on error connecting to Vanguard accounts in Quicken for PC. Issue started during the day on February 20. I was able to connect early this morning. I am using R61.20. I don't get any error identification codes. In the progress window for One Step Update, I see "An error has occurred" for our Vanguard accounts, but no other information.

Doug

Over night, my connection to my Vanguard account quit working. Error QL-295-A. I tried reset … no help. I then deactivated but can't re-activate. I know there are issues with Mac computer hookups, but I'm on a PC. Called Vanguard, but they don't have a clue. The lady asked me if I was using Quicken to do my taxes😂

In any case, I'll wait to see what happens. Meanwhile if anyone has any idea what the issue is, please post the issue and hopefully the resolution!

Thanks.

RobBelcher

+1 w/ R61.20

ipbrogden

All my Vanguard accounts show same error. R61.20, on Windows 11. Started today (Feb 20).

thomas.wagoner

Me too. It just started this afternoon. Vanguard - Error OL-295-A

rickw

Me too. Same error; worked earlier today.

reagan_1941

I just started having problem today 2/20/2025 error OL295A. Connection has worked perfectly until today. I logged onto my Vanguard Account online with no problem so problem must be between Quicken and Vanguard connecting.

Long Time User - Jim

Same issue here; Same error (OL-295-A). Downloads began failing this afternoon (February 20).

Ebster

Ditto for me. It began this afternoon. Vanguard OL-295-A

Boatnmaniac

There are quite a few others posting about this issue. You might want to read this Announcement that was posted yesterday: NEW! Errors connecting to Vanguard Accounts or enrolling with new Vanguard connection method.

TurboGreg

add me to the list. Same issue as all above.

MB

Same issue (error OL-295-A) for me with Windows 11 PC.

Attempted Update three times tonight and same error each time for all Vanguard accounts.

jwmsr2

I'm getting the same error message as all the others above (OL-295-A) for BOTH of my Vanguard accounts. It worked yesterday, but fails with every try so far today…., BUT I am still on Version R61.17, Build 21.1.61.17, Windows 11…, so perhaps the version R61.20 may not be the cause?

jwmsr2

Follow-up note on Error Message OL-295-A: I clicked on the "?" next to the error message to see what Quicken had to say about the error. It provided the following information: "Your transaction was rejected because your financial institution's server is not accepting requests at this time. Try again later, or contact your financial institution for more information."

Hopefully the issue will get resolution promptly.

MB

Same QL-295-A issue for me using Windows 11 Quicken Classic Premier @Quicken Janean

Santiago100

Identical issue for me. This needs to be addressed.

Doug

Boatmaniac, thanks. But … I did read that post first. It did concern Macs, but also said to contact Vanguard if the issue is a problem. I did call Vanguard, and they are sending a "ticket" to tech support. We'll see.

Enttauschung

Same problem! Quicken Classic Deluxe Win 11.

Brad95X

Same issue (error OL-295-A) for me with Windows 11 PC.

elisimpson

Same OL-295-A error. Quicken issue or Vanguard?

akeumurian

I'm also having trouble connecting to Vanguard and using Direct Connect. Error code OL-295-A.

jbrule

OL-295-A for me. Started on 2/20.

jbrule

Add me to the list. OL-295-A. Started 2/20.

RCRLon

Same issue here. Quicken Premier R61.20, Win 11

thomas.wagoner

Has anyone spoken to Vanguard?

wxman

Same issue on windows 11 Classic Qucken!

loantaka

Same problem, first time happening this morning, multiple tries, all 295a errors.

Ted Gallagher

Same issue here, first time this morning 2/21 ( early yesterday morning was fine). both my and my wife's accounts. Win 10, Premier R61.20,

Quick perusal of Vanguard's site showed no issues mentioned. I was able to download .qfx files from Vanguard's download center no problem.