How to remove "Your vault password is not unique"

Z28Joe

I've updated my password vault but continue to get this warning. "

Your vault password is not unique

I can't seem to find a way to stop it from showing up every time I sign in. When I test the password I use, Quicken states it will take 1.3 million years to figure out so I'm sure it's good.

Does anyone know how to remove this alert?

Thanks in advance.

Quicken Jasmine

Hello @Z28Joe,

Thank you for reaching out!

The "Your vault password is not unique" message typically appears when the password used for your Quicken Vault is similar to other passwords stored in Quicken or follows a common pattern. While your password may be strong in terms of complexity, Quicken still flags it if it detects similarities with previously used passwords or other stored credentials. In an attempt to resolve this, you can:

1. Try changing your Vault password to something entirely different from your previous passwords.
2. If the message persists after updating the password, you may need to reset the Vault by deleting and recreating it. This can be done under Tools > Password Vault > Delete Vault (note: you will need to re-enter saved credentials afterward).
3. If the issue continues, running a file validation (File > Validate and Repair File) may help clear any lingering warnings.

Let me know if these steps help or if you're still seeing the alert. I'm happy to assist further!

Z28Joe

Thanks Jasmine, Ill try one of the tricks.

However I find this part funny. Quoted on the warning

"Your vault password is not stored anywhere or shared with anyone – not even with Norton."

If that were true how do you know I'm using a like password? LOL

Thanks again

Quicken Jasmine

Hello @Z28Joe,

I appreciate your sense of humor! I completely understand why that message might seem a bit contradictory. While your Vault password itself isn’t stored, Quicken can still analyze its characteristics—such as structure and similarity to previously used passwords—without actually saving or transmitting it. This is part of how password strength and uniqueness are assessed.

Let me know if any of the steps help, and if you run into any trouble, I’m happy to assist further!

Z28Joe

Jasmine,

The number 3 didn't work. I didn't see how it could as the vault I believe is in your cloud and my Quicken is not.

Number I can't do as I have over 150 accounts I would have to re enter.

So Ill have to change the password, which is just what i didn't want to do.

Thanks for your time., Joe

Quicken Jasmine

Hello @Z28Joe,

Thanks for providing more information, I do see where you are coming from.

In that case, I suggest resetting your cloud data from your Quicken desktop program and see if that may make a difference. However, before doing so, first, verify that the Dataset name and the File name match each other identically by navigating to Edit > Preferences > Quicken ID & Cloud Accounts (see below). 

If they do not match, please click Edit dataset name and change the Dataset name to match the File name exactly the same (do not copy the file extension: ".QDF"). 

Then, click OK in the preferences window and proceed to save a backup (just in case). From there, please follow the steps below to reset your cloud data.

1. Sign out of your Quicken Mobile/Web app(s)
2. On your desktop program go to Edit
3. Preferences...
4. Mobile & Web
5. Make sure Sync shows it's ON and click on Reset your cloud
6. On the following screen you can leave the preselected option for "No, just reset my Cloud data", type Yes in the entry field to confirm, and click Reset
7. Wait for the sync reset to finish
8. Navigate to the Mobile & Web dropdown menu 
9. Select Cloud Sync to resync your data and to make sure no errors occur
10. Wait for it to finish syncing 
11. Sign back in on your Quicken Mobile/Web app(s)

Once that is done, see if the issue still persists.

Let me know how it goes!

Z28Joe

They do match using an email but no .QDF and sync is off.

This may be because I don't use the cloud. I keep 3 backups on different computers.

Quicken Jasmine

Hello @Z28Joe,

Thank you.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

I appreciate it!

Z28Joe

Will this work?

Quicken Jasmine

Hello @Z28Joe,

Thank you for providing the screenshot—we appreciate it!

The "Your vault password is not unique" message is actually a popup from Norton, not Quicken. Norton may be flagging the password based on its own criteria, even if Quicken itself considers it strong. If you'd like to prevent this message from appearing, I recommend checking Norton’s settings to see if there is an option to adjust password-related alerts or exclude Quicken from any password management features that might be triggering this notification.

Let me know if you have any questions!

Z28Joe

Wow, why didn't I know that?

Sorry for bothering you and thanks for everything.

Joe

Quicken Jasmine

https://community.quicken.com/discussion/comment/20482240#Comment_20482240

It is no problem at all, I am happy that we were able to get to the bottom of it.

Have a wonderful day!