This looks like a bug in the portfolio balancing
Answers
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Hello @D_BAILEY,
Thanks for reaching out!
I have forwarded this issue to the proper channels for further investigation and resolution. Please navigate to Help>Report a Problem and send a problem report with the log files attached (and a sanitized copy of your file, if you're willing) to contribute to the investigation. If you haven't already done so, please try reinstalling the most recent patch, and restarting your computer.
I apologize for any inconvenience!
Thank you.
(CBT-565)
-Quicken Jasmine
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This is not a new issue. It's been reported by others, including me. In this 1st of the following threads linked below @Quicken Kristina said on 2/7/2025 that she had "…forwarded this issue to the proper channels for further investigation and resolution." Maybe she could provide a status update here?
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There is a Product Idea posted to remove this feature because it has not worked well for some time. In this Product Idea is a post that mentions it was supposed to have been resolved with R61.16 or R61.17 but for me it did not get resolved until I updated to R61.20. So, if you are not running R61.20 or R61.21 you might want to consider updating to it.:
Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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Hello @Boatnmaniac,
The issue with garbage characters in the rebalancing tool has been reported and is being worked on. No further updates are available at this time.
Thank you!
(CTP-12444)
Quicken Kristina
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Being that some who used to experience this issue but no longer do (like me) it made me think that it was fixed with one of the R61 version updates and I was hoping you would be able to confirm that for us. But if that is not the case, then it makes me wonder what changed so that I and others are no longer experiencing it?
Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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Version R61.21 Build 27.1.61.21
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Thank you for your reply @D_BAILEY,
To clarify, you are using R61.21 Build 27.1.61.21 and seeing the garbage characters showing up in the rebalancing tool. Is that correct?
If so, the issue has already been reported and is in work. (CTP-12444)
If not, please provide more information so we can further assist.
Thank you!
Quicken Kristina
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Confirmed
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Great, thanks for confirming. We will update this thread with any new information once it is received!
-Quicken Jasmine
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