PayPal CC-601 Error/FDP-101

Paulecar
Paulecar Quicken Mac Subscription Member ✭✭

For a week or two now I've been getting connection issues with PayPal. Transactions seem to download, but I always see the following connection error. I don't expect the community to solve the problem. Posting to get the attention of a moderator / support team.

Thanks..


Details:
Associated Accounts: PayPal Account
BID: 69363
Channel: FDP_WSI_OAUTH
Days in error: 30
Details: ISL Transform runtime_host=ISLBridge transactionDedup.isl:dedupTransactions failed:Could not Execute '@.array.unique'. Error='NumberFormatException: Character C is neither a decimal digit number, decimal point, nor "e" notation exponential mark.' at Position(file=transactionDedup.isl, line=12, column=32, endLine=12, endColumn=58).
Error Code: CP_SCRIPT_ERROR (FDP-101)
Error last seen: 2025-03-21 14:56:38 +0000
Internal ID: 441763041517795584
Number of updates in error: 22
Session ID: B39C54C7-E194-406E-80AE-F4A0B98268CD
Type: QCS FI Login
Unique ID: 33B2FAAE-A6DD-47FC-AAFA-A91344A951F7
WCC Code: CC-601

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Paulecar,

    We appreciate you taking the time to tell us about this issue!

    Upon reviewing your account, I was able to confirm that you are receiving an FDP-101 CP_SCRIPT_ERROR internally. That said, please take a moment to review this support article for more information.

    As stated at the bottom of the article, if the error persists for 24 hours or more, you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    Thank you!

    -Quicken Anja
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  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Posting to get the attention of a moderator / support team.

    @Paulecar You got a moderator. 😉 But for Quicken Support, you need to contact them; they don't read or monitor this community forum. Support is available by telephone and by chat support (but not email). Phone support is available Monday-Friday, 5 AM - 5 PM PST; chat support is available seven days a week, 5 AM - 5 PM PST.

    Quicken Mac Subscription • Quicken user since 1993