Fidelity error OL 295-A (QWIN)

quick20 · April 4

Fidelity is receiving error OL 295-A as of April 4th. Is there an eta for a fix?

asafblasberg · April 4

Same for me. This started this morning. Please fix this, Quicken!

tcschung · April 4

I am getting OL-295-A error when Downloading from Fidelity Investments. 4/4/2025.

rotygolf · April 4

Fidelity is rejecting this transaction, Fidelity is switching to a secure connection called "Fidelity Access". When will Quicken implement this secure connection capability?

dccrens · April 4

I am receiving this as well.

TheWeaz · April 4

Same for me.

user-trouble · April 4

same ( worked once though, odd)

peterstaley · April 4

As of this morning, I can't download transactions from my Fidelity accounts. Anyone else?

peterstaley · April 4

Same for me.

TheWeaz · April 4

Tried again just now and it was successful.

GermanBlueRam · April 4

Ditto. This is a new error. I successfully downloaded transactions late in the evening on April 3.

Quicken Anja · April 4

Hello All,

Thank you all for taking the time to bring this to our attention!

We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.
(CBT-635)

tarheelras · April 4

I am getting this same message this morning for my Fidelity Investments accounts, but my Fidelity NetBenefits accounts are updating normally.

tfhoughton · April 4

Fidelity had been very reliable. This AM I am getting the OL-295-A from my Fidelity accounts.

Maybe a little busy with all of the market churn…..Will continue to try.

Was broken earlier - working foe mr now (0948 EDT)

bizmail · April 4

I also received the error. Any response officially from Quicken support or Fidelity when it will be resolved?

dalepreston · April 4

I am getting the same error

bizmail · April 4

Fidelity submitted this in a chat:

At this time, we have received additional reports regarding this error and our developers are working with Quicken towards a resolution. We have not been advised about the connection being changed "Fidelity Access". I apologize for the inconvenience this has caused. Please check back later on the connection and I have relayed to the developers that you are currently being impacted.

hobiemountaincats · April 4

Also experienced this error this morning :-( Hoping for a quick resolution.

hobiemountaincats · April 4

Seems like an intermittent fix? Ran from the register and it worked but now it's failing again :-(

hobiemountaincats · April 4

Now seems to be working again. Hoping fix is permanent.

tarheelras · April 4

Working again for me also. Thanks for the quick fix.

rotygolf · April 4

Fixed…Thanks

bizmail · April 4

mine still fails. Did anyone take any specific action.. or did it just magically work again??

Boatnmaniac · April 4

I first got this error code with my Fidelity accounts last night and, again, earlier this morning. I did Reset Account a little while ago and that appears to have resolved the error so no downloading problem now.

Quicken Kristina · April 4

Hello All,

We now have a Community Alert for this issue:

https://community.quicken.com/discussion/7961453/new-4-4-25-fidelity-investments-ol-295-16503-errors

Though we do not currently have an ETA, you can bookmark the Community alert linked above to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Thank you!

(Ticket #11694259/CTP-12631)

GermanBlueRam · April 5

My download worked fine on the morning of April 5. This was a rare outage for Fidelity; I was glad to see the download working again.

Fidelity error OL 295-A (QWIN)

Comments

Categories