UBS Error 2000 unable to resolve

donnarey

I have been getting error 2000 since April 25 when my Mac updated to Sequoia 15.4.1

I have called quicken support — spent 40 mins with no resolution

I have spoken to UBS - 2x and they have had me re-enroll for downloads and the behavior is the same.

I tried to restore an older quicken backup to see if was a corruption issue - still get error

I tried a NEW quicken file - still get error.

Neither institution seems to be able to correct — looking for suggestions.

Quicken Anja

Hello @donnarey,

Thank you for taking the time to share those details—this sounds like a frustrating experience, especially after trying multiple steps without success.

We're currently seeing a noticeable increase in error reports involving UBS connections. Since this is a Direct Connect issue (which relies on UBS's servers to communicate with Quicken), the problem appears to stem from their end.

You can find more information about this specific error in our support article here.

Additionally, another user recently shared their experience and workaround in a Windows thread, which may be worth reviewing to see if it’s helpful in your case:

Hope this helps!