Barclays cannot find my account.

John Salay
John Salay Quicken Mac Subscription Member ✭✭
edited June 19 in Download, Add/Update Accounts (Mac)

Barclays is unable to update quicken. The application states it cannot find an account. I am able to successfully log in to Barclays when not using Quicken. This continues to occur over and over again.

Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I can sync to my Barclays account without issue.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 18

    What type of Barclay's accounts is this happening to? When you do TOOLS, Account List … what shows in the "Transaction Download" and "Financial Institution" columns across from the account(s)?

    If not present, those columns can be added via the OPTIONS button at the bottom of the dialog.

    [EDIT] I just realized that this is in a QMac forum, so the steps to get to the requested info will be different, but the info is still available in QMac [/EDIT]

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • John Salay
    John Salay Quicken Mac Subscription Member ✭✭
    Worked fine 2 weeks ago…now get this error….Server Communication ErrorWarning

    There was a problem during communication with our servers:

    Can't setup 'Barclays Bank Delaware'

    AGGREGATOR_IN_ERROR (NO_ACCOUNTS_FOUND)

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello All,

    Unfortunately, this is a known issue. Please see the Community Alert linked below:

    https://community.quicken.com/discussion/7962507/new-5-14-25-barclays-bank-delaware-cc-601-fdp-101-barclayscard-quicken-unable-to-find

    I recommend that you bookmark the alert to be notified of any updates, once available, and to know when the issue is resolved.

    Thank you!

    (Ticket #11767657/CTP-13137)

    Quicken Kristina

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