Because of a faud issue my bank account has been changed to a new one. I need to change to source account that auto bill pay is pulling the money from.
This for PC version not MAC version.
Hello @Doc1968,
Thanks for reaching out with your question! I’ve moved it to the Quicken for Windows section to ensure it gets the right visibility.
Just to clarify—are you trying to update the source account used in a bill reminder for auto payments? If so, here are the steps to change it:
Let us know if you’re referring to something else!
This looks great, but I don't see what your seeing. The version i'm running isw R63.19
Under the item I need to change says "Auto-Pay by Quicken" After the down arrow, the screen does not have "Edit this instance and all future instances". Basicly, every time I download transactions, when it gets to this item, I believe it goes to Chase bank to determine minium payment and due date, then updates that info in Quicken, until due date is reached. On the due date it sends a transfer from my bank to Chase bank. My bank account has changed recently, so I need to get it to pull from a different account. Thanks for your help.
Thanks for the follow-up, @Doc1968!
To better assist you, could you please upload a screenshot of what you're seeing after clicking the dropdown arrow for that bill? Specifically, the part where you're expecting to see the “Edit this instance and all future instances” option.
If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
Once we can see exactly what you're working with, we can guide you through updating the payment account accordingly.
Thank you!
Are you talking about your checking account? And the old account is the one that was set up for use with Quick Pay or Check Pay? (And we're NOT talking Direct Connect Bill Pay at the bank here)
Unless I'm mistaken, you will have to