Monday 2025-06-09 at 01:08 PDT
Subject: One Step Update: CC-501 "Unable to update these accounts because of an error on the Quicken server."
For several days, when doing a One Step Update, I observed CC-501 error, "Unable to update these accounts because of an error on the Quicken server.", for all of my accounts (7). Accounts: AT&T Universal Card; [Redacted], Inc.; Chevron and Texaco Credit Cards; Citibank; [Redacted]; [Redacted]; and Wells Fargo Credit Accounts.
In addition, I just observed in the "Bills & Income" tab a yellow triangle with an exclamation point in front of three bills: AT&T Universal Card, Citibank, and Wells Fargo. When I clicked on the yellow triangle an "Attention Required" dialog box appeared with "Sign in problem." text and two buttons, "Fix it" and "Cancel". After clicking on the "Fix it" button, Quicken displays the "One Step Update Summary" dialog box that shows the list of 7 accounts with CC-501 errors.
Exiting Quicken and executing Quicken did not fix anything.
I did the "Report a problem..." for the One Step Update CC-501 errors. I did not include the Sanitized data file.
Quicken Premier Version R62.16 Build 27.1.62.16 Windows 11 Enterprise or Pro
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