BUG!! Beginning Balance Gets Changed Randomly

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Richard_Dill
Richard_Dill Quicken Windows Subscription Member ✭✭

This appears to be an old bug that has returned or was never completely fixed.

After doing an account reset the first transaction in the ledger (typically the Beginning/Opening balance) get set to a random number. This throws off the account balance which you notice the next time you reconcile.

Is there any acknowledgement of this bug from Quicken (Intuit) and what is the plan to fully fix it?

A workaround is to either 1) put the real beginning balance in the memo field or 2) create a dummy first transaction that gets changed by the bug that you can reset to zero.

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Well known bug, for which the cause has never been fully identified.

    For this reason, it's been suggested that for any account that you download, you download, you place the correct Opening Balance in the MEMO field of the transaction.

    That way, if/when it happens again, you can quickly determine the proper amount and correct it.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    While your #1 is a suggestion that I have repeated in the past, I think #2 is cleaner and easier, since if it isn't $0, it is wrong. A while back, I changed all of mine to the #2 setup and I don't download any of my banking or credit card accounts via EWC/EWC+. I changed the Payee to "Starting Bal" so that Quicken wouldn't use it to pick the wrong transaction to screw up.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please review, comment, and vote on this Idea post. To vote, click on the little up arrow below the vote count in the first post.

    QWin Premier subscription