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BUG!! Beginning Balance Gets Changed Randomly

Richard_Dill

This appears to be an old bug that has returned or was never completely fixed.

After doing an account reset the first transaction in the ledger (typically the Beginning/Opening balance) get set to a random number. This throws off the account balance which you notice the next time you reconcile.

Is there any acknowledgement of this bug from Quicken (Intuit) and what is the plan to fully fix it?

A workaround is to either 1) put the real beginning balance in the memo field or 2) create a dummy first transaction that gets changed by the bug that you can reset to zero.

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Comments

NotACPA

Well known bug, for which the cause has never been fully identified.

For this reason, it's been suggested that for any account that you download, you download, you place the correct Opening Balance in the MEMO field of the transaction.

That way, if/when it happens again, you can quickly determine the proper amount and correct it.

splasher

https://community.quicken.com/discussion/7963528/bug-beginning-balance-gets-changed-randomly

While your #1 is a suggestion that I have repeated in the past, I think #2 is cleaner and easier, since if it isn't $0, it is wrong. A while back, I changed all of mine to the #2 setup and I don't download any of my banking or credit card accounts via EWC/EWC+. I changed the Payee to "Starting Bal" so that Quicken wouldn't use it to pick the wrong transaction to screw up.

Jim_Harman

Please review, comment, and vote on this Idea post. To vote, click on the little up arrow below the vote count in the first post.

https://community.quicken.com/discussion/7963511/dont-modify-opening-balance-without-warning-when-linking-or-re-linking-accounts