Activation Code Already Redeemed!?!

Question

Been using a dual-boot, multi-system, install of Quicken for years. This year, I get the error "You have already redeemed this code. Please contact customer support for more information".  What is this all about?  Per Article ID GEN82611, "With the Subscription Release of Quicken, there is no limit on how many computers Quicken can be installed on".

Boatnmaniac · Answer

Activation codes can only be used 1 time.  Once the subscription has been activated you can download and install multiple times on multiple systems simply by using your Quicken ID and PW.

You can download and install the software from your online Quicken.com account or from this Support Article:

https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it/

.

splasher · Answer

Did you get the message when you installed Q on a new/different computer?  If so, you don't need the activation code, it has already activated the subscription on the Q registration server.

You just need to start Q on the new install and login in using the Q ID that was used for the activation.

Per Article ID GEN82611, "With the Subscription Release of Quicken, there is no limit on how many computers Quicken can be installed on".

That statement is true, but they ALL have to use the same Q Id to register them.

Quicken Anja · Answer

Hello @RobCody,

Thanks for reaching out!

NotACPA is correct—you’ll need to contact Quicken Support directly. This type of activation issue usually requires an escalation, and Support has the necessary tools available to address this. Unfortunately, we are unable to resolve this through the Community.

We apologize for any inconvenience! Thank you.