I recently added a new check pay vendor to the Bills & Vendor section, but it does not appear. When I tried to re-add this vendor, I get the message it was has already been added. What do I need to do to find it?
Hello @ChrisD,
Thanks for reaching out! I want to make sure I fully understand what’s happening. When you mention the “Bills & Vendor section,” are you referring to the Check Pay payees list, or are you trying to add a bill reminder that isn’t showing up?
Clarifying this will help us point you in the right direction. Could you also share what happens when you attempt to create a Check Pay payment with this vendor—does the payee populate there, or not at all?
Thank you!
Here are this steps that I've taken from Bills & Income section.
My question is
@ChrisD Thank you for the additional details. To better understand what’s happening with this vendor, could you please provide the following screenshots:
Having these screenshots will help us see exactly how Quicken is displaying this vendor and guide you on next steps, including removing or correcting the entries.
If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
Today I worked with the Quicken support team directly on an issue why a check pay status was not appearing correctly and mention this item also to them. They understand both issues and hopefully there will be a fix sometime in the future.
Thanks for the update, @ChrisD! I’m glad to hear you were able to connect with Quicken Support directly and that they’re aware of both issues.
