Federal Credit Union not updating following their website redesign

in2ndo

And another 2FA error. I was able to relink 2 of the 3 accounts and the 3rd one gets this.

Please try again later.

Care Code: FDP-101

Details:
CP_SCRIPT_ERROR
Could not Execute '@.this.getaccountdata' at Position(file=acquire.isl, line=144, column=46, endLine=144, endColumn=69).
Could not Execute '@.navigate.navigatetotxnpage' at Position(file=acquire.isl, line=244, column=30, endLine=244, endColumn=86).
Could not Execute '@.headless.click'. Error='TimeoutError: Error {
message='Timeout 30000ms exceeded.
name='TimeoutError
stack='TimeoutError: Timeout 30000ms exceeded.
at ProgressController.run (/app/tmp/playwright-java-6036585739657374538/package/lib/server/progress.js:78:26)
at Frame.waitForSelector (/app/tmp/playwright-java-6036585739657374538/package/lib/server/frames.js:619:23)
at FrameDispatcher.waitForSelector (/app/tmp/playwright-java-6036585739657374538/package/lib/server/dispatchers/frameDispatcher.js:106:103)
at FrameDispatcher._handleCommand (/app/tmp/playwright-java-6036585739657374538/package/lib/server/dispatchers/dispatcher.js:94:40)
at DispatcherConnection.dispatch (/app/tmp/playwright-java-6036585739657374538/package/lib/server/dispatchers/dispatcher.js:361:39)
}
Call log:

• waiting for locator("//li[contains(.,'L02')]")
  ' at Position(file=navigate.isl, line=22, column=4, endLine=22, endColumn=54).

mikevio16

Getting MFA error as well. Can now connect all my accounts but MFA not working and updates fail. Time to move on from Quicken. Every other program I use has no problem connected with LOGIX's new web design.

in2ndo

I called the bank this morning, about this error "Error FDP-101", they tell me is a Quicken issue and Quicken has not giving them a resolution time frame. I called Quicken support, and they tell me is a bank issue and they already escalated it with the bank and are waiting for the bank to fix it.

jlink

I'm still having issues. I've gone through the various errors (FDP-103, FDP-101) and "Logix Bank is unavailable" among others.

SterlingBev

Quicken Anja,

Still can't login to Logix, both Logix and Quicken support said they escalated it a month ago. When will this get fixed??????????????

Please don't give your standard response, Please let us know when it will get fixed, I think over 2 months is unacceptable.

pereza1

This started working for me today! Thanks!

SterlingBev

Logix Issue,

I haven’t been able to log into Logix since October. Both Logix and Quicken tech support were unable to resolve the issue, and all I kept hearing was, “We’re working on it” — for over two months.

I tried everything, but then I thought, What if I change my username and password on my bank profile, then log in again through Quicken with the new username and password? 🤔

SUCCESS. Not sure why, but now Quicken works with Logix again. 👊🏼

Quicken Anja

Hello All,

Thank you to those who have provided an update and confirmed that the connection is working now!

Our Community Alert has been marked resolved as well. However, if you are still experiencing this issue after it's been marked resolved, then we advise that you please contact Quicken Support directly for further assistance and possible escalation if needed.

Thank you!