ONGOING! 11/8/25 Charles Schwab Bank - Web Connect bid Discontinued

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited November 8 in Alerts, Online Banking & Known Product Issues

We have become aware that Charles Schwab has shut down the Retirement Services (DC) Direct Connect server. Because that host is gone, One Step Update now fails with OL-293/OL-292 error for those retirement accounts (error codes will differ in Quicken Classic for Mac).

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Thank you.

(Ticket #12017921)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 11/1/25

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 11/8/25

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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