Elevations Credit Union CC-501 errors

ironmanco

I just checked my transactions and 100's of new transactions came through…..to the wrong account.

This will likely take me hours if not days to reconcile where they belong.

DerekT

I tried to add my checking back in and also add a new CD account. After it added the new accounts, all my accounts got completely screwed up with a ton of extra transactions. I created a backup just before I did that, so I rolled things back and all is good again. Clearly, it isn't ready yet.

ironmanco

https://community.quicken.com/discussion/comment/20528030#Comment_20528030

Yeah - I turned off all downloads for my Elevations accounts. I'll wait until they have it really fixed. That doesn't seem to be the case currently.

Quicken Alyssa

Hello All,

Thank you for updating the discussion with your findings.

Can I please have everyone experiencing this new issue of transactions downloading into the wrong accounts go to Help>Report a problem>Send to Quicken, and send over log files.

This way, we can get this reported as well. Let me know once you have sent over your log files so I can get them added to the ticket.

@ironmanco & @DerekT,

I have sent you both direct messages. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

Thank you!

[CBT-968]

fw6322+

https://community.quicken.com/discussion/comment/20528300#Comment_20528300

Just sent a Report-A-Problem and Subject: Quicken Alyssa - Elevations Download issues

39 transactions in checking and 61 in savings. Savings has a majority of checking transactions.

Have fun with this!!!

ironmanco

I received your direct message and replied. I have some complications in testing this out (detailed in the email) but will as soon as I'm able. In my case, I actually had transactions from a different account downloaded into another account.

Eg: Account 22222, which the primary is a secondary on account 11111, had all the transactions from account 11111 AND the transactions from 22222 downloaded into it.

Quicken Anja

Hello,

@fw6322+ Thanks for sending over the Problem Report with your log files and details. We will get these attached to the ticket (CBT-968).

——

@ironmanco Thanks for your update. I responded to your direct message while Alyssa is out of the office, so please check your inbox there.

Thank you!

DerekT

I tried to create a new Quicken file and re-connect all my accounts.
This worked okay and the right opening balances are shown, but with no transactions.

If you try to update, then you get this error:

MGB

Also get same error

delsborg

Coming on a month with zero resolution.

DerekT

There hasn't been an update since 12/4. You can't start a new Quicken file and downloading to an existing one downloads a bunch of mixed transactions.

An update from Quicken on where things are at would be appreciated. It is going on 5 weeks now since this stopped working.

fw6322+

https://community.quicken.com/discussion/comment/20528545#Comment_20528545

I experience the same code!

PLW

No connection since Nov 17th, that seems an extraordinary length of time to rectify this problem.
Please expedite this issue and provide an update.