Is there an ETA on when the Amazon Prime Store Card integration with Synchrony Bank will be updated?

bhcaff
bhcaff Quicken Windows Subscription Member
in Download, Add/Update Accounts (Windows)

I reported this a couple weeks ago. Would love to have a way to track progress. Seems the integration is totally broken now. Synchrony changed their login system and now the Quicken download integration is totally broken. Can someone please confirm? How do we know when it will be fixed?? It's the worst time of year to lose download transaction capabilities for Amazon purchases. PLEASE ESCALATE!

Previous related post earlier this year:

https://community.quicken.com/discussion/7963361/adding-amazon-store-card
Tagged:

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @bhcaff,

    Thank you for reaching out. To help troubleshoot, please provide more information. When I checked our internal tools, I'm not seeing any recent attempts to connect to Amazon.com Store Card - Synchrony. What exactly is happening when you try to add the account? Are you seeing any error messages/codes?

    I look forward to your response!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories