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Missing, duplicated, errors in registry

Wesley S Patterson

Hi all, I'm using Quicken Classic Deluxe R65.29, 27.1.65.29 and I'm having issues with the following for some time now.

Missing registry entries

Duplicated registry entries especially while currently working with the file

Paycheck entries are always showing up as negative entries (withdraws) instead of positive (deposits).

This is becoming very frustrating especially when trying to balance my account.

Suggestions to solve these problems will be greatly appreciated as I've been a long time Quicken user but the errors are a huge headache.

THanks,

Wes

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Windows

paycheck

duplicate transactions

Missing Transactions

Comments

Quicken Kristina

Hello @Wesley S Patterson,

Thank you for letting us know you're seeing these issues. To help troubleshoot, please provide additional information:

How long has this been happening?
Did these issues all start at the same time?
Is this happening in one account or multiple accounts?
How is the problem account(s) updated (One Step Update, Web Connect/QFX, manually)?
Is there any specific action that seems to trigger this behavior (for example, running One Step Update)?
Is the paycheck issue you're encountering the same as the one described in this earlier discussion?:
https://community.quicken.com/discussion/7965916/paycheck-transaction-shows-as-payment-after-onestep-update
Do you have Sync turned on? You can check this by navigating to Edit>Preferences>Mobile & Web.

I look forward to your response!

Quicken Kristina

Hello @Wesley S Patterson,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

Quicken Kristina

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Kristina

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!