Quicken bills & income not showing bills for today or in past that haven't been recorded yet

Chris Peterson
Chris Peterson Member ✭✭
in Errors and Troubleshooting (Windows)

This has been happening off and on for a few months now. I go to record a scheduled bill and it could be due today or before today and they no longer show up in the list. I can see the next bill but no way to enter the current bill. If I edit the bill reminder it only shows the future date. Also my income reminders show a total of 0.00 so when I look at projected balances there's no income. I pay way too much for this program to have it do this. I'm on the latest version R65.29, Windows 11 25H2. I've backed up and tried restoring previous backups, same issue. Please someone help.

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Are these bill reminders set to Auto enter [xx] days before due date?
    If so, they'll be in the account register as "real register transactions" already.

    BTW, what is the setting of "[xx] days before due date" for these reminders? 0 days? Some other number?

  • Chris Peterson
    Chris Peterson Member ✭✭

    No I don't use auto enter and I've double checked that they weren't changed. I've had these bills set up for years. They are all set to remind 3 days in advance.

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    edited February 22

    @Chris Peterson there have been quite a few posts on this issue. The cause seems to be corrupted reminders from the Quicken cloud getting synced to your data file, which corrupts the reminders in your file. The current best known solution is to reset your Quicken cloud account. If that doesn’t fix the issue, there are other steps to try.


    Here is a post about the issue from one of the super users who has done extensive troubleshooting on this issue. It is posted under a Quicken on the web category, but covers the Quicken desktop issue as well. 

    https://community.quicken.com/discussion/7971159/bill-income-reminders-with-splits-do-not-match-desktop-reminders-original-order

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • Chris Peterson
    Chris Peterson Member ✭✭

    Thanks for this I'll check it out. I don't use Quicken for cloud though.

  • Chris Peterson
    Chris Peterson Member ✭✭

    I have sync off for mobile and web. And after reading that thread yes it does appear to be transactions with splits that are having this issue. Some others that I had for the 20th were still present when I looked today and was able to record them.

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