Automatic Payments of Credit Card Accounts Not Downloading from Fidelity

wab49

For the past several months, automatic credit card payments are showing as paid in the credit card accounts but show a red arrow indicating "invalid transfers." The corresponding payments are not being downloaded from my Fidelity brokerage account. All other automatic deposits and payments are being downloaded. I think this all started when I also added these payments to "Bills & Income". I have since deleted those payments, but that hasn't fixed the problem. This is very annoying to say the least. I would appreciate any help anyone can provide. Thank you.

Quicken Carlos

Hi @wab49,

Thank you for reaching out to the Quicken Community.

To help us better understand the issue, I have a few questions:

• Could you please upload a screenshot of the issue you’re experiencing?
• When did the issue start?
• Have you tried restoring a backup from before the issue started?

I’ll be looking forward to your reply.

wab49

Hi Carlos,
The issue started several months ago. I manually fixed the latest issues yesterday so I can't send a screenshot until it happens again. I'm not ready to go backwards with a restore just yet.
Thanks for your response.

Quicken Anja

Hello @wab49,

Thank you for providing an update and for clarifying. Since you’ve manually fixed the latest issues, just keep an eye on it and if the invalid transfers reappear, capturing a screenshot at that time will be very helpful for us to further investigate and troubleshoot.

Thank you!