Service Credit Union requiring code every OSD

Don Bartenstein
Don Bartenstein Quicken Windows Subscription Member ✭✭✭✭
edited 4:52PM in Download, Add/Update Accounts (Windows)

Last few days Service Credit Union has been requiring a texted code every time I run One Step Update. I've done an Account Reset a couple of times, but that hasn't cleared it up. No issues at all logging into their web site.

Anyone else?


Quicken Classic Deluxe R66.28
Windows 11 Pro

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Don Bartenstein,

    Thank you for letting us know you're encountering this behavior. Unfortunately, it is the financial institution that determines when/if multi-factor authentication is needed. Have there been any recent updates to the financial institution's website that may have prompted this? If there was a change on the financial institution's end, you may be able to contact them to learn how to prevent requests for additional verification.

    Have you recently switched browsers or adjusted security settings? Sometimes, that can remove/bypass the cookies the financial institution uses to recognize returning users, which can prompt additional verification.

    I hope this helps!

    Quicken Kristina

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