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HTTP Status 400 – Bad Request

Tim Moeller

Each time I try to set up online update in my Bank Of America checking acct. and go thru the setup steps of signing on to my bank acct. and giving permission to share my data with Quicken I hit the approve button and then it goes to a

and Quicken can't complete any of the online set up, How or who can I get this problem solved, I have tried to uninstall and reinstall Quicken, I have deactivated the account and cant get it to set up again, Been trying many of the troubleshooting tips on help pages. please help

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nmestanas

There was an issue with BofA this morning.

Here's the previous thread.

https://community.quicken.com/discussion/7973314/bank-america-accounts-cc-505-fdp-105-no-quicken-connection-to-bank-america-windows-mac

Issue has been resolved and I was able to run OSU successfully. So try it again.

jgvillo

I'm having the same issue with Citibank. Any idea how to resolve?

Quicken Kristina

Hello @jgvillo,

Thank you for reaching out! To help troubleshoot, I checked our internal tools, and it looks like you were able to successfully connect with Citibank later this afternoon. Are you still encountering issues connecting/updating your accounts? If you are, what error message/code are you seeing?

I look forward to your response!

gtgerbo

Tim Moeller

What browser are you using? If Edge, try changing your default browser to either Firefox of Chrome.

You can change your default browser back to Edge after the account is connect in Quicken.

miklk

Last time I needed to reauthorize accounts, I had to temporarily change default browser to chrome instead of edge and then it worked without the 400 error.

Boatnmaniac

HTTP Status 400 - Bad Request errors are generally caused by server issues on the client (financial institution) side where their server no longer recognizes the cache and/or cookies that have been saved on the user's computer because of some software or hardware changes the client made to their system.

Changing the default browser can sometimes resolve that type of issue because it typically will not have that same faulty cache and/or cookies.

If that fails, you might want to try going to your browser's Settings and clearing the cache and cookies. NOTE: If you save your logins in your browser what will likely happen is that you will need to manually reenter those logins the next time you log into those online accounts. It is a 1X issue and a bit of a PITA to have to do that but at least in many cases that is what will cause the error message to go away.

Let us know if doing this resolves the issue for you.

Tim Moeller

I have been trying to reactivate my online update for checking acct. on bank of America , I gone through the setup steps to connect to bank website and reauthorize data to share the quicken program , After I get a validate code from the bank and enter it and click share data with Quicken, the page ,program, goes to a spinning circle and to make final setting i think but the quicken program just sits and does not go any farther, I cant even go back to register or even resize window, program freezes up, I have to use task manager to get out of program, I have tried to have chat line tech help me, they say to wait 2 days before trying to reauthorize account again, I didn't get any help from them, i went to second pc in house and tried to set up in same quicken program and all worked fine on that pc, how do I solve on laptop that worked {One step update} for last year, please advise me of steps to fix this, thank you, Tdraym

Quicken Alyssa

@Tim Moeller,

Thank you for chiming in on this discussion.

I have responded to you in what appears to be a duplicate post here:

https://community.quicken.com/discussion/7973422/why-reactivate-is-not-working-for-bank-of-america

Thanks again!

bb53133e

I was having the same issue, sign in to BOFA selected the accounts and then got the HTTP 400 bad request. I talked to support and they suggested that I delete all the browser history cache. I did it for both Chrome and Edge and restarted windows and It resolved the issues.

Tim Moeller

Thank you , support told me to do the same , i did , then told me to set default browser to MS edge proceeded with that now just cant get quicken to connect

Tim Moeller

called quicken phone number and talked to tech she took control of my quicken program and guided me thru the steps of turning off other programs web browsers ext. and settings, went thru set up and all worked to connect to Bank of America and finish online services ,it all works now , thank you for your time

Quicken Alyssa

@Tim Moeller,

Thank you for following up!

I am glad to hear that you were able to get this issue resolved with our support team. If you need more help, just let us know.

Thanks again!