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Unable to reauthorize BoA checking account

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This discussion was created from comments split from:

Why reactivate is not working for Bank of America

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DaniK

I am having the same issue. It was working fine until a few days ago, so not sure what changed. It only authorizes 2 of my accounts, neither of which are the checking account I actually use, and the only account I have. So I have no idea how to resolve this issue.

Quicken Kristina

Hello @DaniK,

Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information:

When authorizing accounts, are you seeing all of the accounts listed on the financial institution website?
Are you the primary account holder on all the accounts?
Do all of the accounts use the same login credentials?
Does the account not show up at all on the Add/Link screen in Quicken?

If possible, please post a screenshot of what you're seeing (with any personal information redacted). If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

I look forward to your response!