After creating and reopening an invoice, Quicken is entering cust. name in bill to field

Question

Why is this happening? I have our company name and address in the Bill To field and when it automatically adds the customer name it's overwriting and looks messy. I have to make sure I delete it before saving to PDF file to send to our customers. How can I fix this?

UKR · Answer

Are you directly entering the Bill To address into the Customer Invoice or are you using the Quicken Address Book to supply both Bill To and, if needed, Ship To addresses?

Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy and attach the image(s) here?
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NotACPA · Answer

"Bill To" is who is paying the bill, not who is receiving the money.