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Will the New R68 Release Run on Windows 10? Probably Not?

markus1957

Several posts since R68 was released describe users experiencing a white screen freeze after updating to R68. Reverting to R67.10 seems to resolve the issue.

So far, I haven't seen a Quicken moderator acknowledge this issue or indicate that the developers are working on a fix.

Is there a Windows 10 user that has successfully updated to R68? Just curious.

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Boatnmaniac

Which R68 version are you referring to? R68.25 or R68.28?

R68.28 is a hot fix version and it fixes a few issues with R68.25. One of those issues that were fixed were things that could sometimes cause crashes. Is this possibly what you are referring to as "white screen freezes"?

The Minimum System Requirements ( https://www.quicken.com/support/quicken-system-requirements/ ) still shows support for Win 10 (except for Win 10 S which has never been supported Quicken). So if this has changed with R68 then Quicken Inc. this Support Article and other related documentation needs to be updated.

markus1957

https://community.quicken.com/discussion/7974858/accepted-quicken-update-at-product-launch-following-update-now-quicken-start-freezes-during-load

https://community.quicken.com/discussion/7974524/quicken-classic-premier-freezes-after-update-to-r68-25-build-27-1-68-25

https://community.quicken.com/discussion/7974785/classic-version-r68-28-for-windows-killed-quicken

https://community.quicken.com/discussion/7974911/quicken-not-responding

I suspect they updated the connection methods for registration in R68 and left out a fallback means for Win 10 defaults.

@markus1957

Thank you for speaking up. Times like this I just scratch my head in disbelief!

Boatnmaniac

I hope those who are experiencing this issue are reporting it to Quicken via Chat or Phone or via Help > Report a Problem.

I also hope that a Moderator will post an acknowledgment of the issue (via a posted Alert?) and confirm whether or not R68.2X does still support Win 10.

unknown

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